PRIVACY POLICY - SPORTS SPEED ACADEMY
SPORTS SPEED ACADEMY (ABN 79 924 873 327) PRIVACY POLICY PRIVACY POLICY AND CONSENT 1 SPORTS SPEED ACADEMY is committed to compliance with the National Privacy Principles (NPP’s) enacted in the Privacy Act 1988 ('the Act'), in the collection, use, disclosure and management of personal information you give us. 2 This privacy policy explains how we collect and use customer’s personal information, the security precautions we take, how customers can access their personal information and how customers can complain if they are of the view that their privacy has been breached. 3 By using this website, face to face or online coaching services and programs customers acknowledge that they have received notice of this policy and agree to be bound by this policy. 4 In accordance with the NPP's, the Customer has a right to access its personal information held by Sports Speed Academy. If the Customer wishes to obtain access and/or withdraw its personal information held by Sports Speed Academy or would like to have more information about the way that Sports Speed Academy manages the customer’s personal information, please contact Sports Speed Academy’s Privacy Officer at info@sportsspeedacademy.com.au 5 What is personal information? Personal information in this Privacy Policy is defined and practiced as governed by the Act. It includes any information or opinions about an individual whose identity is apparent, or can reasonably be ascertained, from that information or opinion. 6 What personal information does Sports Speed Academy collect? 6.1 The Personal Information we collect from you will depend on how you utilize the website, namely, whether you set up a profile or view the website as a visitor. 6.2 Personal information Sports Speed Academy collects includes, but is not limited to, your name, address, email addresses and other contact details, IP Address, username, name and IP Location, age, gender, weight, and any other information you input into our website or necessary for us to provide the services to you. 6.3 If you provide information to Sports Speed Academy about another person (such as a spouse, relative or friend) then you are responsible for making that individual aware that you have disclosed their personal information to Sports Speed Academy and that Sports Speed Academy can use their information as set out in this policy. Please direct them to this policy. 6.4 Any personal information is provided to Sports Speed Academy at your choice and will only be used by Sports Speed Academy in accordance with this policy. 7 What if I choose not to provide personal information? You may choose not to provide your personal information. If you choose not to provide your personal information to Sports Speed Academy, you may be unable to properly utilize the services of Sports Speed Academy or complete any transaction or program. 8 The personal information you provide might be used for the following purposes: 8.1 to allow Sports Speed Academy to register you for the athletic performance programs and services. 8.2 to verify your identity to create your profile, provide you with access and view profiles and to create and maintain an account in your name, and provide you with support. 8.3 to provide you with the Services. 8.4 to process any purchase or payment or to recover any payment due (this includes establishing and maintaining necessary accounts, records and/or billing systems). 8.5 to allow Sports Speed Academy to communicate with you regarding customer feedback provided, including problem identification and rectification purposes. 8.6 for statistical analysis and marketing purposes. You will not be sent marketing material unless you opt into that service. You are entitled to opt out at any time; and 8.7 distribute and use content that you have posted to the Website for promotional and marketing purposes. 9 Disclosure by Sports Speed Academy to Third Parties 9.1 You acknowledge and agree that the information you provide Sports Speed Academy may be passed on to third parties. This transfer of information will only occur when it is necessary for the purpose of completing a transaction and performing Sports Speed Academy ’s Services, to meet regulatory reporting, insurance, and compliance requirements; and for internal accounting and administration, in compliance with a Court order, subpoena or direction form a legal or government agency or in recovery processes. These companies may not have policies protecting the privacy of personal information. Sports Speed Academy will always take steps to ensure that your information is only used by third parties in accordance with our privacy policy. 9.2 We will not otherwise disclose your personal information to a third party, an agent or any other party without your written consent or express notice to you. 10 Rights to Access You have the right to review the information that may be recorded by Sports Speed Academy. Information may be reviewed by contacting Sports Speed Academy privacy officer on info@sportsspeedacademy.com.au 11 Changing and deleting your information Information contained on the database may be amended by contacting Sports Speed Academy on info@sportsspeedacademy.com.au You may also make a request to delete personal information and all reasonable steps to delete the information will be made, except where the information must be retained for legal reasons. Deletion of information may result in Sports Speed Academy being unable to provide Services to you unless the information is pre-provided. 12 Cookies When you visit Sports Speed Academy ’s website and visit certain pages, Sports Speed Academy may collect certain data that does not identify you. You consent to Sports Speed Academy using “cookies” which are small files that are stored on your computer and that manage the security and navigation process of the site. You can choose to block these cookies by opting out in the browser, but some portions of the site may not function correctly if you do so. 13 Storage and security 13.1 Sports Speed Academy will hold any personal information you provide to Sports Speed Academy for a reasonable period, five years, for the purposes outlined above. 13.2 Sports Speed Academy ’s IT systems are protected in accordance with relevant industry best practices which include access via password protection, firewalling and encrypted administrative communications. Sports Speed Academy will take all reasonable steps to ensure that the personal information you provide to us is protected against loss or misuse. However, Sports Speed Academy cannot guarantee the security of any personal information accordingly any personal information you provide to Sports Speed Academy is provided at your own risk. 14 Links to other websites Sports Speed Academy ’s website provides links to other websites for your convenience and assistance. Please note that these websites may have different security and privacy policies. Sports Speed Academy do not accept any responsibility and/or liability for any information that you divulge to these websites and how those websites or the organization’s that own and manage those websites collect, use, or disclose your personal information or that of any person you provide on those sites. 15 Legal effect of this policy and changes 15.1 By using this website, and/or by providing personal information to Sports Speed Academy online or in person, you consent to the collection and use of such information by Sports Speed Academy, Sports Speed Academy ’s affiliates, partners, contractors and permitted agents consistent with applicable laws and in accordance with this policy. 15.2 Sports Speed Academy keeps this policy under review and any changes made from time to time will be posted on this page. If you wish to receive more information on the way that we manage the personal information we hold, please contact our Privacy Officer at info@sportsspeedacademy.com.au